Error processing SSI file

Affiliate 2nd Level Support Form

This form has been created to allow the TSI Support Staff to efficiently aid you with your customer problems. Please be sure the information you provide is as detailed as possible.

Affiliate Information

*Company:		*Contact:
*Phone:		*E-mail Address:

Customer Information

*Customer:		Problem Log Number:
*Customer Contact:		*Maintenance Current:
*Customer Phone:		*Operating System:
Customer E-Mail Address:		*ADABAS Version:
		*NATURAL Version:
		*PREDICT Version:
		*TP Monitor:

Product/Version/Install Date:

*Date Installed:

*Has any software been upgraded or added to the system?

*If yes, please specify what and when.

*Has any system maintenance been performed recently?

*If yes, please specify what and when.

*What was the user doing when the error occurred (i.e., what function of N2O, TRIM, etc.)?

*Has an ABEND occurred?

*If yes, please give details. (Please supply the ADAM99 message, if an ADABAS ABEND, containing the PSW and registers)

*On-line or Batch?

*(If running in batch, please supply the JCL and output from the job)

*What Zaps have been applied?

*What fix tapes have been applied?

*Problem description:

Note: All items marked with an "*" must be filled in.

Error processing SSI file